1. Agreement to these terms
These Terms of Service ("Terms") are an agreement between you and Skyline Cloud LLC ("Skyline Cloud", "we", "us", or "our"), a Pennsylvania company. They apply when you visit skylinecloud.ai, create an account, or buy or use any of our services. By using our website or services, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use our services.
If you use our services on behalf of a business, you confirm that you have authority to accept these Terms for that business.
2. Our services
We provide custom website design and hosting, animated logo videos, the Chore HQ family app, and related software and technology services. Service details and pricing are described on our website and may change over time. Any separate written agreement or quote we provide for your project will also apply; if it conflicts with these Terms, the separate agreement controls for that project.
3. Accounts
- You must be at least 18 years old to create an account or make a purchase.
- Please give us accurate information and keep your email address up to date, since we use it for receipts and important notices.
- You're responsible for keeping your password confidential and for activity under your account. Tell us right away at support@skylinecloud.ai if you think your account has been accessed without permission.
4. Website design & hosting
Design and launch
We design a draft of your website at no charge. When you approve the design and want it to go live, you pay the one-time launch fee for your plan. You're responsible for reviewing your site before launch and for the accuracy of the information on it.
Hosting
After launch, hosting is billed monthly at the rate for your plan. Hosting includes the features listed for your plan on our website. We work to keep sites fast and available but can't guarantee uninterrupted service; maintenance, outages at our providers, and events outside our control can cause downtime.
Domains
Custom domain linking is included. You remain responsible for registering and renewing your domain name with your registrar unless we've agreed in writing to manage it for you.
Cancelling hosting
You can cancel hosting at any time by contacting us. Cancellation takes effect at the end of your current paid billing period, after which your site may be taken offline. Launch fees cover design and setup work already completed and are not refundable once your site has launched. Ask us before cancelling if you'd like a copy of your site's content.
5. Animated logos
- After checkout, you agree to send us your logo by email or Facebook message so we can create your animation.
- You confirm that you own the logo you send, or have permission to use it, and that we may use it to produce your video.
- If we don't receive a logo and are unable to reach you, your payment will be refunded.
- Bundle pricing (for example, 3 for $9.99) applies to items purchased together in a single order.
- Animation styles shown on our site are previews; your finished video will use your logo in the style you chose.
6. Chore HQ
Chore HQ accounts must be created and managed by a parent or guardian who is 18 or older. You decide what tasks, routines, and household information to add, and you're responsible for supervising how children in your household use the app. Rewards and allowance amounts tracked in Chore HQ are for household record-keeping only; Chore HQ does not hold or transfer money.
7. Payments & billing
- Prices are listed in U.S. dollars and may change. Price changes for ongoing hosting take effect from your next billing period after we notify you.
- Payments are processed by Stripe. Your card details are entered on Stripe's secure page and are not stored on our servers.
- You're responsible for any taxes that apply to your purchase.
- If a hosting payment fails or is overdue, we may pause your site until the balance is paid.
- If you believe you've been charged in error, contact us before opening a dispute with your bank so we can fix it quickly.
8. Your content
You keep ownership of everything you provide to us, including text, photos, logos, and product information ("Your Content"). You give us permission to use, copy, and display Your Content only as needed to build, host, and support your services.
You're responsible for Your Content and confirm that you have the rights to it and that it doesn't violate any law or anyone else's rights.
Unless you ask us not to, we may show your finished website or logo animation in our portfolio. Email us anytime to opt out.
9. Our intellectual property
Our website, software, Chore HQ, animation templates, branding, and blog content are owned by Skyline Cloud LLC and protected by law. Once you've paid for your website or logo animation, you may use the finished product for your business. Our underlying code, templates, and tools remain ours.
Code samples published on our Dev Blog are provided for learning; you're welcome to use them in your own projects, at your own risk.
10. Acceptable use
You agree not to use our services to:
- Break any law, or host illegal, fraudulent, hateful, or harmful content;
- Infringe anyone's copyright, trademark, privacy, or other rights;
- Send spam or malware, or attempt phishing;
- Try to break into, overload, or disrupt our systems or other customers' sites;
- Resell our services without our written permission.
We may remove content or suspend services that violate these rules.
11. Third-party services
Our services rely on third parties such as Stripe (payments) and content delivery networks. Their own terms and privacy policies apply to your use of their services, and we aren't responsible for them. Links to other websites are provided for convenience only.
12. Disclaimers
Our services are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee any particular search ranking, traffic, or sales results from your website.
13. Limitation of liability
To the fullest extent the law allows, Skyline Cloud LLC won't be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim related to our services is limited to the amount you paid us for the service involved in the 12 months before the claim.
You agree to indemnify Skyline Cloud LLC against claims arising from Your Content or your violation of these Terms.
14. Termination
You can stop using our services at any time. We may suspend or end your access if you violate these Terms, fail to pay, or if we stop offering a service; where reasonable, we'll give you notice first. Sections that by their nature should continue (such as payment obligations, intellectual property, disclaimers, and limitation of liability) survive termination.
15. Governing law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules. Please contact us first so we can try to resolve any concern informally. If that doesn't work, any dispute will be handled in the state or federal courts located in Pennsylvania.
16. Changes to these terms
We may update these Terms from time to time. When we do, we'll change the effective date at the top of this page, and for significant changes we'll notify customers by email. Continuing to use our services after an update means you accept the revised Terms.
